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Patient Info > Your Stay

staffYour Health Team

We take a team approach to providing you with the best care possible at Peconic Bay Medical Center.

Your health team will be comprised of your physician and any specialists he/she may ask to consult on your case.

Other members include Registered Nurses, Licensed Practical Nurses, Patient Care Technicians, Lab Technicians, Pharmacists, and Radiology Technologists, all of whom are specially trained to care for you during your hospital stay.

While it is completely natural to feel a bit apprehensive about your hospital stay, please be assured that every effort will be made to meet your needs. Each Nursing Unit has an assigned Nursing Unit Manager (NUM) who will visit you routinely throughout your stay.

Patient Safety

At Peconic Bay Medical Center, your safety is our #1 priority.

Our promise to you is that we will:

  • Wash our hands before seeing you.
  • Check your name, medical record number and/or date of birth before giving any medicine, undertaking a procedure, drawing blood or transporting you.
  • Listen to your thoughts, questions and concerns.
  • Ask you to become our partners in your healthcare.
  • Ask you or a family member for a complete list of medications and nutritional supplements that you are taking.
  • Thoroughly explain to you or a family member the care and medication you will receive.
  • Make sure that you or a family member understands the risk and benefits of all procedures or surgery you are scheduled to have.
  • Stop any procedure if you or a family member objects.
  • Ask for your feedback and concerns.
  • Support and respect you and leave you with a positive lasting impression of our facility.

Interpreting Services - Servicios de Interprete

If you or a family member requires an interpreter or an assistive listening device to communicate, please notify a member of the Medical Center's staff, who will arrange for this service by calling the Social Work Department at 631-548-6430.

Si usted o un miembro de su familia requiere o necesita un interprete o un aparato de audio para poder comunicarse, por favor notifique a un empleado del Centro Medico, el cual ara arreglos para que usted reciba este servicio, llamando al Departamento del Trabajador Social al 631-548-6430.

Your Room

roomWhile you are at Peconic Bay Medical Center, we will do our best to make your stay comfortable.

Patient rooms are grouped together by medical specialties such as obstetrics, pediatrics, intensive care, oncology, medicine and surgery.

If you request specific accommodations, such as a private room, we will make every effort to fill your request. If a specific accommodation is not available, we will transfer you as soon as your preference becomes available. However, patients who require a private room for medical reasons will have priority.

Please note that private rooms are generally not covered by insurance. If you request a private room, you will be required to pay the private room differential. A three-day advance deposit is required.

Nurse Call

There is a nurse call button at your bedside and in your bathroom.  Do not hesitate to call for assistance when you need it.  If you are not sure how to use the call button, ask your nurse to show you.  Your call button should be easily accessible at all times.

Your Phone

Telephone services may be arranged upon your admission or anytime thereafter. If you have already been admitted and wish to have telephone service, please inform your nurse.

TV Service

Television service may be requested upon your admission or once you are settled in your room, by calling the Television Rental Service at Ext. 6165. There is a daily service charge, and a representative will call you to collect the charges, to note needed repairs, or to accept cancellations. Safety regulations do not permit you to bring your own television set or other electrical equipment to the hospital.

Receiving Mail

You may receive mail while you are a patient here. For fastest delivery, both your name and room number should be on the envelope.  If you receive mail after you are discharged, it will be forwarded to the home address you provided us with upon your admission.

Patient Library

The Auxiliary volunteers operate a Patient Library cart which periodically circulates through the hospital.  Should you desire a book or magazine, ask a member of the Nursing staff to contact the Auxiliary Office Ext. 6020 to have reading materials brought to your room.

mealPatient Meals

Balanced nutrition contributes to your recuperation and well being. 

After your first day, you will generally be able to choose from a menu of meals.  However, certain medical conditions require a special diet. 

An appropriate menu which best meets your nutritional and medical needs will be given to you by our dietary staff.  A dietitian will visit you sometime during the first few days of your stay to answer any questions you may have and to explain any special dietary requirements your physician may have requested such as low sugar, low salt or liquid nutrition.

Patient meals are served at the following times.

Breakfast: 7:30AM
-
9:00AM
Lunch: 11:30AM
-
1:00PM
Dinner: 4:30PM
-
6:00PM

Patient Care Units maintain snack items. Snacks will be provided following your doctor’s orders.

Pastoral Care

Peconic Bay Medical Center’s Pastoral Care Program strives to meet the various spiritual and religious needs of our patients. Our Chaplain or one of our pastoral care volunteers will be happy to call upon you and contact your clergy or members of your congregation, if you wish.

If you do wish to speak to a chaplain or pastoral visitor, please notify a member of our Nursing staff.

Your Safety

burse and patientYour safety is a priority. Please keep the following in mind throughout your hospital stay:

  • Always wear non-slip footwear when out of your bed.
  • Do not get up from your bed or a chair alone if you feel weak, dizzy or lightheaded. Call your nurse to assist you.
  • Try to use the bathroom before going to bed to avoid getting up in the middle of the night. Waking up in an unfamiliar environment can be confusing.
  • Notify the staff if a spill occurs on the floor.
  • Ask permission before leaving your Nursing Unit.
  • Wait for instructions from your nurse should an emergency, such as a fire, occur.
  • Remember to use your crutches, cane, or walker if needed. If you can’t reach them, ask a staff member to assist you.
  • Share with your nurse any information that might aid us in caring for you, or that might contribute to the safety of your stay.
  • Your care is our priority.

Smoke-Free Environment

Peconic Bay Medical Center is committed to ensuring a healthy and safe environment to all who seek medical care, visit, or work at the Hospital. In addition, State, County and JCAHO regulations require Peconic Bay Medical Center to maintain a Smoke-Free Environment Policy which prohibits all patients, visitors, and employees from smoking inside the hospital buildings. Your understanding and cooperation is greatly appreciated.

Fire Drills

In accordance with national and local fire safety standards, periodic fire drills will be held. Rest easy, patients will not be asked to participate in these drills. Your nurse will routinely close and open your door before and after the fire drill. Holding regular fire drills prepares our staff to respond quickly and appropriately to ensure patient safety should an actual fire occur.

 

 

1300 Roanoke Avenue, Riverhead, NY 11901 • (631) 548-6000